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ACT Q3 Seminar 2019
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Change is the Future

26/09/2019
When: 26th September 2019
1.30 pm Registration
Where: Ainslie Football Club
52 Wakefield Avenue
Canberra, Australian Capital Territory 
Australia
Contact: Sheryl Kingsley
03 9879 5466


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Theme:  Change is the Future

Speaker 1:  Mark Chatterton - Co-founder, inGenious AI

Title:  Conversation - Our First and Last UI

Abstract:  There's a growing market emphasis on personalised service, better customer experiences, and being available when and where the customers are. The challenges currently being experienced by organisations and their customers can be solved in new ways using next generation technologies such as conversational interfaces, machine learning, and A.I.

Mark co-founded inGenious AI to enable organisations to create a customer experience based on conversational language, as it’s the most natural interface for humans to use and understand. The inGenious AI chatbot CMS platform enables simple, familiar interactions via voice or text that people enjoy connecting with, and will change the way great customer service is perceived.

 

Speaker 2:  Matthew Booth - Commercial & Strategic Partnerships Manager, Airservices Australia

Title:  Low Level Airspace Program

Abstract:  Overview of future airspace use, Airservices role as Australia’s airspace manager and an overview of some of the work Airservices is doing to better inform future service delivery and government policy development


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