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QLD Q1 Seminar 2017
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QLD Q1 Seminar 2017

Parallel Service Management

When: 1st March 2017
Registration 1.45pm
Where: 'The Edge' Auditorium, State Library Queensland
Stanley Place, Cultural Centre
South Bank, Queensland 
Contact: Sheryl Kingsley
03 9879 5466

Online registration is available until: 17/08/2017
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Service Management is everywhere, but not always obvious. What can we learn from a different perspective on our bread and butter?

1.45-2.00pm             Registration 
2.00-2.10pm   Welcome & Introduction
  Peter Marshall—itSMF State Branch Chair—QLD 
2.10-2.50pm  Police Responses to Processes and Crisis 
  Corey Allen—Inspector, Queensland Police Services 
2.50-2.55pm  Sponsor Presentation—Jade Pearson, Kepner Tregoe 
2.55-3.25pm  Refreshment Break
3.25-3.35pm  National Update—Phillip Palmer—itSMF Australia Board Member
Incident Management utilising AIIMS 
  Paul Durston—Superintendent—Zone Commander, QLD Fire and Emergency Services 
4.15-4.30pm  Closing address 
  Peter Marshall—itSMF State Branch Chair—QLD 
4.30-6.00pm  Networking

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