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ITIL 4 - The result of feedback and insights from literally thousands of professionals and organisations
across the globe. It was developed by industry experts including 150 content writers, reviewers and contributors from the wider IT industry. These teams were nested within the ‘AXELOS  Global ITIL Development Group’ comprised of over 2,000 professionals.

Those in the Group participate in pulse surveys and debates within a private community and take active
roles in reviewing the update.  Their insights and feedback have been key to the development of ITIL 4.

ITIL 4 expands previous versions by providing a practical and flexible basis to support organisations on
their journey to the new world of digital transformation. It provides an end-to-end IT/digital operating
model for the delivery and operation of tech-enabled products and services and enables IT teams to
continue to play a crucial role in wider business strategy. 

ITIL 4 Certification Scheme

ITIL 4 has been designed to help organisations meet the increasing demand from the current complex
digital environment and is ‘backwards compatible’ with ITIL v3. It has been streamlined to encourage conversion beyond ITIL Foundation level.

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ITIL 4 Exam

A new single exam is required to assess the end-learner’s knowledge of the new ITIL 4 Foundation
material.

The ITIL 4 Exam will be the same format as ITIL v3, comprising 40 multiple choice questions which
must be completed in 60 minutes.

How to Transition from ITIL v3 to ITIL 4

The core fundamentals of ITIL will remain relevant to you and your businesses even following the 
release of ITIL 4.
ITIL 4 transitions from an organisations existing investment in ITIL and its current way of working,
to a faster, more flexible and adaptive approach.

If You Currently Have ITIL v3 Certification

Candidates with ITIL v3 Foundation should take ITIL 4 Foundation in order to be able to transition
to the new scheme. 
A new single exam is required to assess the end-learner’s knowledge of the new ITIL 4 Foundation
guidance.

ITIL 4 Foundation is scheduled for release in February 2019

Note: Learners holding credits beyond Foundation have two recommended options to transition
to ITIL 4: 

OPTION 1:
Candidates are encouraged to take ITIL 4 Foundation and a further module in their preferred area
of interest, becoming either an ITIL Specialist, Strategist or Leader.* 
If a candidate has no intention of pursuing the ITIL Managing Professional designation, then the recommended route for these candidates would be to take the most relevant module in their area
of practice. 

OPTION 2:
Candidates may work to achieve 17 credits from ITIL v3 to become eligible to take the ITIL Managing Professional transition module. 
To achieve the ITIL Managing Professional designation candidates will need required 17 credits.
This will enable them to take the Managing Professional Transition module and fast track past the v3 ‘Managing Across the Lifecycle’ course and exam.

They can continue collecting credits before ITIL Managing Professional examinable modules are
launched. 

If You Currently Have ITIL Intermediate/Practitioner (6 or more credits achieved beyond Foundation)

If an end-learner has achieved 6 credits or more since v3 Foundation, they should continue collecting v3 credits to prepare them for an easy transition to ITIL 4 and gain the ITIL Managing Professional designation. 

If You Currently Have ITIL v3 Expert

If a candidate has achieved ITIL v3 Expert, they can take the ITIL Managing Professional Transition
module as soon as it is released. 
If the candidate is interested in pursuing the ITIL Strategic Leader stream, they need only to
complete the ITIL Leader Digital & Strategy module. 
Once they have completed both streams they are eligible to transition towards ITIL Master. 

What is the ITIL 4 Certification Scheme?

The ITIL certification scheme comprises of the following levels:

ITIL Foundation
ITIL Specialist modules (3)
ITIL Strategist
ITIL Leader
ITIL Master

One of the main characteristics of the new ITIL 4 certification scheme is that it is now
formed of two different designation streams:

ITIL Managing Professional (ITIL MP) and,
ITIL Strategic Leader (ITIL SL)

These two streams are intended to provide greater clarity about how
and where candidates can improve their skills and set them apart from peers.
The two streams are made up of five modules.

To become an ITIL Managing Professional (ITIL MP) the following modules are required:

ITIL 4 Foundation
ITIL Specialist: Create, Deliver & Support
ITIL Specialist: Drive Stakeholder Value
ITIL Specialist: High Velocity IT
ITIL Strategist: Direct, Plan & Improve*

To become an ITIL Strategic Leader (ITIL SL) the following modules are required:
ITIL 4 Foundation
ITIL Strategist: Direct, Plan & Improve*
ITIL Leader: Digital & IT Strategy

Click here to access ITIL 4 FAQ’s

ITIL v3 Training is still available via online training or as on-site training within an organisation.
Find a Training Provider - Click here

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